Kia Sorento - (Daniliuc Victor / Shutterstock) The most common cause for steering wheel controls not working in Sorento is bad clockspring. But the controls can also stop working due to a software glitch, worn buttons, or a bad connector or broken wire.. Customer: On my 2011 Kia Sorento none of my steering wheel controls are working what do I do
Service Adjustment Procedure Steering Wheel Play Inspection 1. Turn the steering wheel so that the front wheels can face straight ahead. 2. Measure the dis.. We have a 2011 Kia Sorento EX with 100K miles. It runs great. just got back from a 900 mile round trip run but there was one problem. all of the controls built into the steering wheel quit working. the Cruise, radio volume and phone/bluetooth buttons are inactive. Horn still works so i've got that going for me.