Pair the remote to your X1 TV Box. If you are just setting up your XR15 remote for the first time, you'll need to pair it to your Xfinity box before you continue. Here's how: Press and hold the Xfinity and Info (the lowercase i button to the right of the microphone button) buttons at the same time for about five seconds.. Step 1: Pair Your Comcast Remote with the Cable Box. Enter the Cable Box Menu: Press the Menu button on your Comcast remote control and navigate to the Settings option using the arrow buttons.
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I have a new box and new remote. During the set up the box asked me to pick my language by clicking the arrows and center button on the remote. However, the remote won't work because I can't pair it. When I try to follow the instructions for pairing, nothing shows up on the screen because I'm still in the setup mode for the new box.. Learn how to pair and program your Xfinity Voice Remote.