Watch video tutorials on how to set up and use your Optimum cable TV, phone and internet services. Set up WiFi, connect your router, parental controls and more. Currently viewing account details for: Activity History. To request a replacement cable box from Optimum, here are the steps you can follow: Contact Optimum: Reach out to Optimum by calling them at 1-866-874-HDTV to request a replacement HD digital cable box.; Professional Installation: If you need assistance with the installation of your new cable box, Optimum provides professional installation at no additional charge.
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To continue the set-up process, go back to the section with your specific cable box and TV combination. YouÕll need a cable splitter and extra coaxial cables for this set-up process. Pick these up at any Optimum Store to ensure the best quality of service. Example Put your cable box in an area where it wonÕt overheat. Move the camera over the image (QR code) on the outside sleeve of the box that the equipment was delivered. Then tap the link that pops up, and you'll be redirected to the Optimum self-setup guide. Once you scan your QR code, you'll be taken to the self-setup guide, where you can follow easy, step-by-step instructions.
