A few New York City restaurants are experimenting with virtual staff members, who greet customers onscreen via Zoom from the Philippines.. New York City's restaurants have started a new trend that mixes technology, globalization, and cost-cutting. A growing number of local restaurants are now hiring Filipino cashiers and hostesses who appear on live Zoom screens instead of working in person. Restaurants in Manhattan, Queens, and Jersey City are leading this new experiment.
A restaurant chain in New York City is reportedly making waitresses welcome guests and assist with check-out on a screen from south-east Asia in lieu of hiring local workers, according to a New York Post story.. A new restaurant chain in New York City is outsourcing staff to the Philippines, using screens with hostesses on Zoom calls instead of in-person employees to greet customers and help with check-out.